Can I apply a coupon to an existing appointment? Absolutely. Simply enter your coupon (giftcard) code into the booking form as you are creating your booking. Your final price […] - March 22, 2020 by
Why do you need my credit card information to redeem a voucher? You can apply a coupon to a future appointment by logging into your account and clicking your name in the […] - March 22, 2020 by
I bought a voucher and Forever Maid does not cover my area, what should I do? In most cases, you can enter your coupon code directly on the booking form. If you have any issues, please […] - March 22, 2020 by foreverm
What is your refund policy? If something is not done to your expectations, please let us know within 24 hours upon completion of your service. […] - March 22, 2020 by foreverm
Can I trust my cleaning professional? All of our folks are interviewed and pass a nationwide detailed background check. Only about 10% of the people that […] - March 22, 2020 by foreverm
Is my billing information kept safe and secure? We have three levels of security in place. First off our booking page is protected by extended validation SSL. Secondly, […] - March 22, 2020 by
What is your 100% satisfaction guarantee policy? If you’re not content with your cleaning, we will come out and re-clean (within a 7-day window). If you still […] - March 22, 2020 by foreverm
Do the cleaning professional go through a background check? Yes, they do. We run a detailed nationwide background check on all applicants as the last step in our pre-screening […] - March 22, 2020 by
What happens if something goes wrong during my appointment? If something goes wrong we’re here to make it right. Please let us know right away and we’ll be there […] - March 22, 2020 by
How much should I tip my cleaning professional? Tipping your home cleaners is entirely your decision. It’s not expected or required. Soliciting for something extra is also frowned […] - March 21, 2020 by foreverm